What is a Blacklisted Phone

What Is a Black Listed Phone? Learn to Check It Before Buying!

Last Updated: 01 September 2025

A blacklisted phone is a mobile device that has been blocked by a carrier or added to a phone blacklist database. This happens when the phone is reported as lost, stolen, or involved in fraudulent activity. Once added to the IMEI blacklist, the device is restricted from connecting to GSM networks and CDMA networks globally. In Australia, network providers such as Telstra, Optus, and Vodafone use the GSMA blacklist and CEIR (Central Equipment Identity Register) to block these devices.

When a phone is blacklisted, its IMEI number or ESN is flagged, making it unusable for normal mobile carrier services. Even if a SIM card is inserted, the device cannot make calls, send texts, or use data. This problem can affect both second-hand phones and refurbished phones if they are not properly checked before purchase. Shop smartphones to ensure you buy devices that are clean, safe, and free from blacklist restrictions.

Why Do Phones Get Blacklisted?

Phones usually end up on a blacklist when they are reported lost, stolen, or linked to unpaid bills. In some cases, insurance claims or fraud reports also result in the device being blocked.

  • Lost or stolen reports: When users file a lost phone report, the IMEI number is entered into the stolen phone database.
  • Insurance claims: A device claimed under phone insurance can be blocked due to insurance fraud concerns.
  • Unpaid bills or fraudulent purchases: Mobile carriers such as AT&T, T-Mobile, Verizon, and Sprint may blacklist phones for unpaid contracts or fraudulent activity.
  • Law enforcement database updates: Devices involved in theft or crime can be blocked.

If you are considering refurbished iPhones, always confirm the phone history report to avoid buying a blocked IMEI device.

How to Check if a Phone Is Blacklisted

Checking the IMEI number is the fastest way to confirm if a device is blacklisted. Use an IMEI checker or ESN checker through online IMEI check services. Many marketplaces such as eBay, Facebook Marketplace, and Gumtree list second-hand phones, but not all sellers disclose blacklist issues. Steps to check:

  1. Find the IMEI number by dialing *#06# or checking the device settings.
  2. Enter the number into a trusted online IMEI check service.
  3. Review results from the GSMA global database or CEIR.

If you are buying iPhone 14 models or Samsung devices, always run a blacklist check before completing your purchase.

Can You Use a Blacklisted Phone

In most cases, a blacklisted phone cannot be used on regular carrier networks. The device may still work over Wi-Fi, allowing browsing, app use, or media playback. Some users attempt unlocking software or carrier unlock services, but the blacklist status usually overrides these efforts.

However, blocked devices resale is common in the used phone market. Phones with a bad ESN or blocked IMEI sometimes appear in the grey market phones category. It is risky to purchase such devices, as they provide limited value.

What to Do if You Bought a Blacklisted Phone

If you end up buying a blacklisted phone without knowing, you should take quick steps to confirm the reason and explore possible solutions.

  • First, contact the mobile carrier and ask why the phone has been restricted.
  • They can confirm if it is blocked due to theft, unpaid bills, or fraud.
  • If the problem is linked to the seller, request a return or refund under their policy.
  • In cases of theft, report the matter to the authorities so it is handled properly.

Some refurbishing companies and phone repair services can guide you on next steps. In Australia, the Australian Communications and Media Authority (ACMA) regulates blacklist enforcement, while international checks fall under GSMA.

How to Avoid Buying a Blacklisted Phone

When buying a used phone, you can avoid problems by following a few simple but important precautions:

  • Buy from trusted retailers offering refurbished phones. This ensures the devices have been properly tested and cleared from any blacklist issues.
  • Request an official phone history report before purchase. A report will confirm if the phone has been previously reported stolen, lost, or involved in fraud.
  • Avoid grey market phones from unverified sellers. Such devices carry a high risk of having a blocked IMEI or bad ESN that cannot be fixed.
  • Use safe platforms with warranty and return policies. Buying from these platforms protects your purchase and gives you peace of mind in case any issue arises later.

Roobotech provides reliable options for iPhone 13MacBookslaptops, and more, ensuring every device passes blacklist checks.

Blacklisted Phones in Australia

In Australia, Telstra, Optus, and Vodafone participate in the CEIR to track reported devices. Once blocked, phones cannot be used on any major carrier in the country. The GSMA global database makes sure blacklisted phones are flagged worldwide, not just locally. ACMA oversees compliance and helps reduce fraud in the used phone market. If you are searching for safe options, Roobotech offers weekly deals for certified devices in Australia.

Conclusion

Knowing what is a black listed phone helps buyers avoid problems when choosing second-hand devices. It ensures you check the IMEI first and only purchase from reliable sellers. These devices are blocked due to theft, loss, or unpaid bills, and they cannot connect to carrier networks. By checking the IMEI number with trusted services and buying only from reliable sellers, you can avoid problems linked to blocked IMEI phones.

FAQs

What is a black listed phone?

It is a phone blocked by its IMEI number or ESN in the phone blacklist database, usually due to being reported lost, stolen, or linked to fraud.

Can a blacklisted phone be unblocked?

In most cases, the carrier must remove it from the blacklist. If it is reported stolen, law enforcement involvement is required.

Does a blacklisted phone work with Wi-Fi?

Yes, blacklisted phones can still connect to Wi-Fi, allowing internet browsing and app use, but mobile networks remain blocked.

How do I check if my phone is blacklisted in Australia?

You can check the IMEI number through an online IMEI check service that connects to the GSMA and CEIR databases used by Telstra, Optus, and Vodafone.

Should I buy a refurbished phone in Australia?

Yes, but only from trusted sellers who verify devices against the IMEI blacklist and provide warranty and return policies.

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