FAQs
Does Roobotech have a physical store?
Yes we do.
Find us at: 188E Barkly St, St Kilda VIC 3182
Trading Hours:
10 am to 6 pm, Monday to Friday
11 am to 5 pm, Saturday
11 am to 4 pm, Sunday
Public Holidays Closed
What are your customer service hours?
Trading Hours:
10 am to 6 pm, Monday to Friday
11 am to 5 pm, Saturday
11 am to 4 pm, Sunday
Public Holidays Closed
Can you tell me more about your objectives?
Our Objectives Are
- 100% customer satisfaction and positive feedback
- Providing only authentic and premium quality product
- Maintains low prices at all times
What does refurbished mean?
Refurbished products are fully functional, original pre-owned devices. Our Australian refurbishing partners buy used devices, test more than 40+ quality checkpoints and ensure that they are in perfect working condition before shipping them. All devices come with extended warranty so that you can buy with peace of mind. Like new, but better!
Do all devices work in Australia?
All electronics at Roobotech Australia are a mix of local and export sets. Our devices are network unlocked and can be used on any network in Australia and overseas. Please note that some international models may have an audible camera shutter sound that cannot be muted.
What are the available payment methods?
You can make a payment securely on our website using credit card, PayPal, bank transfer, POLi, or free installment via AfterPay or Latitude Pay. We currently do not offer cash on delivery. Should you encounter any problems during checkout or not be able to access any of the payment forms we offer, please get in touch again so that we can provide you with alternate options.
How does installment payment work?
You can choose AfterPay or Latitude Pay free installments at checkout. The limit for installment plans depends on the buyer’s creditworthiness, subject to the approval of our installment partner. Your device will be delivered directly after the first payment. For help, please directly contact our installment partners on their support channels.
Featured Products
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