Shipping policy

SHIPPING

All orders are processed within 24 hours and shipped as soon as payment is cleared. Please allow any delay due to public holidays or weekends. All phones are sent through the standard Australian Post service. You can also select express delivery before adding the device to the cart.

RETURNS

A customer is entitled to a full refund if a product is deemed faulty within 30 days of purchase. If the product is deemed faulty after the 30-day period, the customer is entitled to replacement or repair only. Refunds after the 30-day period will be issued on Robotech's decision only if repair or replacement is not possible. Roobotech will cover the return postage if and only if the product is found to be faulty and under warranty. Restocking fees of $25 will apply in case of a change of mind or an order by mistake.