Mail-in Repairs

Welcome to Roobotech Repairs, where we provide comprehensive phone repair services to meet all your needs. Our team has a lot of experience and knowledge in this field. We are proud to provide top-notch repairs using genuine parts and thorough inspections to guarantee that your phone is returned to its best possible state. At Roobotech, our online store offers a convenient shopping experience. You can effortlessly schedule repairs and browse our selection of gadgets and accessories. We take pride in our dedication to providing high-quality products and services, as evidenced by the positive feedback and ratings we have received from our happy customers. If you need your phone fixed, give us a call and see for yourself how good we are. Further, we have provided more information on our offerings.

How Do You Request Mail Repair on the Roobotech Website?

Roobotech is a well-known company that offers repair services for smartphones, laptops, and tablets in Australia. Our team of experienced technicians has been in the industry for over a decade. They are skilled at repairing various types of damage to your devices, including water damage. You can easily request repairs on their website, which is a convenient and hassle-free method to get your devices fixed. Here are the steps to follow:

Step 1: Visit the Page and select your Device Category

To get started, you'll need to go to the repair page on the Roobotech website. We offer a variety of services, such as fixing phones, laptops, tablets, and game consoles. You can select the category of your type. For example, we will select phone repairs.

Step 2: Choose Your Phone Brand and Model

Our phone repairs option gives a comprehensive list of popular phone brands such as Apple, Samsung, Google, and others. Choose the phone brand, specifically Apple, that you prefer. Next, you'll have to select the device category, which happens to be the iPhone. Finally, choose the particular model of your phone, like the iPhone 15 Pro Max.

Step 3: Add Damage Details

Whether your phone is eligible for warranty repair depends on the type of damage it has sustained. The warranty doesn't cover water damage. Roobotech provides a warranty of 6-12 months for repaired phones that have physical damage. So, in the event that your phone gets damaged by water, you'll be responsible for covering the cost of the repairs. Next, you have the option to choose from a variety of repair services, including OEM screen, front camera, aftermarket screen, back camera, charging port, battery, earpiece, and loudspeaker.

Step 4: Get an Estimated Repair Cost

After providing your repair requirements, the website will provide you with an approximate cost for the repairs. Please be aware that there is a standard fee of $35 for diagnostic purposes for all phone repairs. So, the total amount you'll need to pay for the repair will consist of the base charge and the cost of the specific repair services you choose.

Step 5: Provide Contact and Address Information

In order to place your repair order, you will need to provide your contact information and address details. You will need to provide your personal information, such as your name, email, phone number, and full address. Please ensure that you provide precise information, as it will be utilized to verify your order and for communication purposes.

Step 6: Request Repair

Before you click on the "Request Repair" button, take a moment to carefully review your repair details and ensure that everything is accurate. After you complete the process, you'll get an email confirming your repair. It will contain all the necessary information and instructions for sending in your device for repairs. After the repair is finished, your phone will be returned to you in excellent working order.

Roobotech Repair Reviews 

Roobotech is a highly acclaimed company known for its outstanding customer service and fast, dependable, and affordable repair services. Customers are happy with the device repairs and have shared positive reviews on platforms like Google Reviews, Trustpilot, and others.

Many customers praised Roobotech for their quick turnaround times. According to multiple reports, people have mentioned getting their devices back in just an hour or two, depending on how complicated the repair was. Customers have praised the repair work, saying their devices looked brand new afterward. In addition, Roobotech offers a one-year guarantee on their repairs to ensure customer satisfaction.

Customers have also praised Roobotech for their wide range of repair services, which go beyond just mobile phones. A customer mentioned using Roobotech for an Apple Watch repair. The repair was done in just one day and cost less than getting it fixed at an Apple store.

Customers often find Roobotech's prices to be fair and competitive when compared to other repair shops. A customer recently purchased a brand-new iPhone 11 and was extremely pleased with the pricing. They highly recommend it.

Customers have been pleased with Roobotech's quality repair services, quick turnaround times, and reasonable pricing. The positive reviews show that Roobotech is dedicated to making customers happy and has a great reputation for providing top-notch service.

How Roobotech is Better Than Other Sellers in Providing Repairs?

Roobotech is the best choice for reliable and efficient device repair services. Roobotech is a reputable company with extensive industry experience and skilled technicians. They are known for their excellent repair services. Roobotech stands out in repair services for several reasons.

Extensive Selection of Repair Services

Roobotech offers a wide range of repair services for various devices like smartphones, tablets, laptops, and desktops. If you need any repairs, like screen or battery replacement, charging port repair, or any other type of repair, Roobotech can help you out. Furthermore, they provide repairs for hardware and software issues.

High-Quality Repairs

At Roobotech, we prioritize quality above all else. They make sure your device works like new by using only original or high-quality replacement parts for repairs. Moreover, their technicians are experts in using the latest tools and techniques for repair, guaranteeing that your device is in capable hands.

Low Prices

Roobotech provides cost-effective repair services while maintaining high-quality standards. Roobotech offers a price match guarantee. If you find a lower price for the same repair service from another seller, they will match or beat it.

Fast Shipping

At Roobotech, we make it a priority to complete repairs quickly and efficiently. Repairs are usually completed within a day or two, depending on the complexity of the issue.

Exceptional Customer Service

At Roobotech, our main focus is to provide excellent customer service and ensure a great customer experience. Our customer service team is here to assist you with any inquiries or problems you may encounter. They are renowned for their friendly and knowledgeable approach.