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Roobotech

Samsung Galaxy Buds 2

Samsung Galaxy Buds 2

Regular price $99.00 AUD
Regular price Sale price $99.00 AUD
Sale Sold out
Shipping calculated at checkout.
Grade
Color: Black

Curious about grading? Check here!

Open Box

Open Box Spotless device, exhibiting a brand new condition without any scratches, and including all original accessories. It comes with a 24-month warranty and provides 95% to 100% battery health.

Like New

Like New device, nearly pristine in appearance with minimal, barely visible micro marks or scratches that are difficult to discern from a standard viewing distance. It comes with a 12-month warranty and the phone's battery health may range from 85% to 100% of its original capacity.

Grade A

A-Grade device, presenting impeccable cosmetic condition with minimal wear and tear. It may exhibit slight scratches on the screen or housing. Backed by a 12-month warranty, the phone could retain anywhere between 80% to 90% of its original battery health.

Grade B

B-Grade device, showing noticeable wear and tear, which may include several marks or scratches on the screen, slight screen discoloration, or housing imperfections. Despite cosmetic flaws, these devices function perfectly and provide excellent value. They are backed by a 6-month warranty, and their battery health typically ranges from 80% to 85% of the original capacity.

Grade C

C-Grade device, displaying noticeable wear and tear, with significant scratching on the screen and visible dents around the edges. Face ID functionality might be disabled. However, these devices remain fully operational and represent excellent value for money. They are covered by a 6-month warranty and typically maintain 80% to 85% of their original battery health.

Brand New

This is a brand new, open box device in spotless condition with no scratches or signs of wear. It comes with all original accessories and includes a manufacturer warranty. The device offers 100% battery health and is backed by a 24-month warranty. Although the packaging may be open, the device remains in pristine, like-new condition.

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Refund & Warranty Terms

Roobotech Return, Refund, and Warranty Policy

At Roobotech, we are committed to providing our customers with high-quality products and a smooth shopping experience, both in-store and online. To ensure customer satisfaction and transparency, we have outlined a clear return, refund, and warranty policy.

Customers who make purchases online are entitled to a 14-day return period, which begins on the day the order is received. This allows online buyers to inspect the product and request a return if they are unsatisfied for any reason. For purchases made in-store, a 7-day return period applies from the date of purchase. These timelines are designed to give customers sufficient time to evaluate their products and make return decisions if necessary.

To qualify for a return, the product must be in the exact condition in which it was received. This means it must be unused, undamaged, and returned in its original packaging along with all included accessories. The product must not show any signs of wear, personalisation, or tampering. A valid receipt or proof of purchase is required in every case. Products returned without original packaging or accessories, or those with visible signs of use or damage, will not be accepted under the return policy.

To initiate a return, customers must first contact our support team via email at info@roobotech.com.au. Once the return is approved, we will provide a return shipping label along with detailed instructions on how to send the item back. Customers are responsible for ensuring that the return is packed securely and sent to the correct return address: Roobotech Returns, 188E Barkly Street, St Kilda VIC 3182. Items sent back without prior authorisation will not be processed or accepted, and may be returned to the sender.

Upon receiving the returned item, our team will inspect the product to confirm its condition and eligibility. If the return is approved, we will proceed with a refund to the original payment method. Refunds typically take up to 10 business days to appear in your account, depending on the financial institution. If more than 15 business days have passed since your refund was approved and you have not received it, we encourage you to contact us at info@roobotech.com.au for further assistance.

We strongly advise all customers to thoroughly inspect their order upon arrival. If an item is received damaged, defective, or incorrect, you must notify us immediately—ideally within 48 hours of delivery—so we can assess the situation and arrange for a replacement, repair, or refund as necessary. Photographic evidence and a clear description of the issue may be required to support your claim.

Please note that certain items are non-returnable under any circumstances. These include brand new sealed-box devices if the original seal has been broken, used accessories with opened packaging, custom-made or personalised products, water-damaged phones, and any devices that have been misused. We also do not accept returns on Grade B or Grade C devices, or any devices that are more than two years old from their original release date. Additionally, we cannot offer returns or refunds on sale items or gift cards.

For those interested in exchanging a product, the quickest and most reliable process is to return the original item (subject to approval) and place a new order for the desired replacement. Once the original return is processed, a refund will be issued, and the customer can proceed with the new purchase independently.

We also honour the 14-day cooling-off period for online orders, as provided under Australian Consumer Law. This entitles you to cancel or return your order within 14 days of receipt, for any reason and without needing to justify the decision. To qualify for cancellation under this provision, the item must be in its original, unused condition, with all packaging, accessories, and proof of purchase included.

In support of our commitment to customer satisfaction, Roobotech offers a 14-day free change-of-mind return policy for select product categories. This policy allows customers who simply change their mind to return eligible devices within 14 days of purchase. However, this policy is limited to products classified as ‘A Grade’, ‘Like New’, and ‘Open Box’. Products sold as ‘B Grade’, ‘C Grade’, or those released more than two years ago are excluded from change-of-mind returns. Returned devices must be in perfect condition—free from any physical or water damage and without any sign of misuse. Additionally, all personal data must be fully erased, and any associated user accounts (such as iCloud, Google, or Samsung accounts) must be completely removed prior to return. Devices that do not meet these criteria will be returned to the customer and no refund will be issued.

Refunds for returned purchases are subject to restocking fees depending on the payment method used. Purchases made through Latitude Pay, Zip Pay, PayPal, or Credit Card will incur a 7% restocking fee. For transactions completed using AfterPay, a 10% restocking fee applies, even in the case of change-of-mind returns. Only cash payments are eligible for full refunds with no restocking fee.

Regarding warranties, all eligible Roobotech products are covered for manufacturing faults and hardware issues under standard warranty terms. Devices must be returned in original condition, with no signs of external damage, liquid exposure, or improper use. Products that show signs of misuse, tampering, or unauthorised repairs will not be covered. Please ensure all personal accounts and security locks are removed before returning a device under warranty. Failure to do so will void warranty eligibility.

Batteries are considered consumable, wear-and-tear components and are not covered under our standard warranty. However, to ensure peace of mind, we offer a 30-day battery replacement warranty from the date of purchase. If the battery fails during this period, we will replace it at no cost.

If a device covered under warranty is found to be defective and cannot be repaired within a reasonable timeframe (usually 15 business days), we will provide the customer with a replacement device or issue a store credit. In cases where repair or replacement is not possible, Roobotech will ensure an alternative resolution is provided that aligns with our customer service standards.

For all enquiries related to returns, refunds, exchanges, or warranty services, customers are encouraged to contact us directly at info@roobotech.com.au. Our support team is available to provide guidance and ensure your issue is resolved efficiently.

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Design

The Samsung Galaxy Buds 2 is a pair of TWS in-ear headphones used daily. They are both friendly and highly comfortable, fitting perfectly in your ear.

Sound Quality

These earbuds are AKG-tuned so you won't feel any difference in sound with your favorite headphones. You get everything you need: the right balance of lows, mids, and highs, deep bass, and perfect clarity. In addition to the music, your voice calls will also sound better.

Active Noise Cancellation (ANC)

ANC makes you focus on better. Whether you want to listen to music outdoors or talk on the phone in a busy place, these Buds won't let any background noise disturb you.

Ambient Sound Mode

With this mode, you will still hear the surroundings after putting in your earbuds. It's valuable for extreme situations when you have to listen to music in a big street or talk on the phone at the railway station to listen to the railway announcements.

Battery Life

The battery allows you to use your Buds for 5 hours before recharging. The charging case ensures 15 more work hours, giving you 20 hours of undisrupted fun.

Connectivity

Bluetooth 5.2 provides a fast and stable connection to your phone for pure sound in both earpieces. That ensures a stable and reliable wireless connection for uninterrupted listening.

Microphones

There are three microphones in each earbud for better sound sensitivity. Voice calls and Bixby commands are more apparent than ever, and these mics also improve your ANC function.

Touch Controls

Control your music, manage calls, or wake up your phone's voice assistant with a tap on the earbud. Controlling your audio is easier than ever with the earbuds' touch-sensitive surface.

Compatibility

The Samsung Galaxy Buds 2 is compatible with any device. Whether using an Android phone or an iPhone, the earbuds will work seamlessly with your device.

Fit

The earbuds come in multiple sizes, including ear tips and wingtips, and you can choose the size that fits you best. You will experience comfort all day while wearing them, and they will also remain secure in your ears even while exercising.

Water Resistance

The Galaxy Buds 2 has an IPX2 rating and is resistant to light splashes, including sweat and rain. They can still work typically even when caught in a light rainstorm.

App Integration

Get the best experience by using the Samsung Galaxy Wearable app. The app allows you to adjust BX settings and update firmware. In addition, it offers new experiences to make your earbuds feel more special.

Samsung Galaxy Buds 2 provides everything you need in an earbud. They offer the best sound, features, and fit for the best experience. Indeed, whether you need one for music, calls, or exercising, you will always go right with the Galaxy Buds 2.

Read specifications

  1. Design: True wireless in-ear headphones with a sleek and ergonomic design.
  2. Sound Quality: Tuned by AKG for premium sound quality with balanced audio, deep bass, and clear highs.
  3. Active Noise Cancellation (ANC): Provides effective noise isolation for immersive listening experience by blocking out background noise.
  4. Ambient Sound Mode: Allows users to hear surrounding sound when needed without removing the earbuds.
  5. Battery Life: Up to 5 hours of playtime on a single charge, with an additional 15 hours provided by the charging case, totaling up to 20 hours.
  6. Connectivity: Bluetooth 5.2 for seamless pairing with devices and stable wireless connection.
  7. Microphones: Three built-in microphones for clear voice calls and voice commands, as well as for ANC performance.
  8. Touch Controls: Touch-sensitive surface for easy control over music playback, calls, and activating voice assistants.
  9. Compatibility: Compatible with both Android and iOS devices.
  10. Fit: Comes with multiple ear tip sizes and wingtip options for a secure and comfortable fit.
  11. Water Resistance: IPX2 water resistance rating for protection against light splashes and sweat.
  12. App Integration: Integration with the Samsung Galaxy Wearable app for customizable settings, firmware updates, and additional features.
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  • AUSTRALIA POST

    DELIVERY SCHEDULE

    • 2-4 days after dispatch
    • 1-2 days after dispatch
    • 1-2 days after dispatch

    COST PER SHIPMENT

    • Standard Postage (free on minimum order of $100)
    • Express Postage - without signature ($15)
    • Express Postage - Signature on Delivery ($20)
  • SENDLE PARCEL DELIVERY

    DELIVERY SCHEDULE

    • 1-2 days after dispatch
    • 2-3 days after dispatch

    COST PER SHIPMENT

    • Standard Postage Signature On Delivery ($10)
    • Express Postage Signature On Delivery ($18)
  • SHIPPING SCHEDULE

    • All orders placed on weekend or friday including  Public holidays will be dispatched next business day or Monday.
    • Regional area delivery may take upto 7 Business Days. 
  • RETURNS

    A customer is entitled to a full refund if a product is deemed faulty within 30 days of purchase. If the product is deemed faulty after the 30-day period, the customer is entitled to replacement or repair only. Refunds after the 30-day period will be issued on Robotech's decision only if repair or replacement is not possible. Roobotech will cover the return postage if and only if the product is found to be faulty and under warranty. 5% to 10% Restocking fees will apply in case of a change of mind or an order by mistake. *please read return and warranty section for more details.

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