You may be asked for personal information when you make use of our website
services. This includes registration, placing orders, entering contests, responding to
surveys or any other site feature. When you order or register, we may collect
information like your name, phone number, e-mail address, mailing address, credit
card information and other information. However, you are allowed to visit and
browse the site as a Guest. We also collect information about gift recipients so that
we can fulfill gift purchases however, this information is not used for marketing
purposes. We make use of "cookies" to gather information regarding visitors and
visits to our websites in order to enhance your site experience. Please refer to the
section below for further information about cookies and how we use them.
Cookies (if allowed by the user) enable websites to transfer small files to your
computer’s hard drive via your web browser that allow websites to recognize your
web browser and collect and remember certain information. For instance, cookies
help us to remember and process the items saved in your shopping cart. We also use
them to help us better understand your preferences based on your previous or
current site activity, enabling us to provide you with much better services. Cookies
are also used in compiling aggregate data about website traffic and interaction so
that we can keep improving your user experience. We may collaborate with third-
party service providers to assist us in better understanding the data collected from
our site visitors. However, these service providers are not permitted to use the
information collected on our behalf except for the sole purpose of helping us
conduct and improve our business. If you turn cookies off, you will miss out on many
features that make your site experience more efficient and may result in some of our
services not functioning properly. However, you will still be able to place orders over
the phone by contacting our shop or customer service.
The information we collect from you when you register, purchase products, respond
to surveys or any marketing communication, enter a contest/promotion, or make
use of certain other features on the site is only used in the following ways. To
personalize your site experience to suit your needs by enabling us to deliver the kind
of content, producers and services in which you are most interested. To better serve
you as a customer by allowing us to process your transactions and respond to your
customer service requests faster and better. To allow us to implement and
administer promotions, surveys, contests or other site features.
If you have opted-in to receive our email newsletter, you may receive periodic emails
from us regarding any special promotions/events or any changes on our websites.
Visitors who register or participate in marketing programs or other site features with
‘members-only’ content will be allowed to choose whether they would like to
receive e-mail communications from us.
At Roobotech, we make use of a variety of security measures to ensure that all
personal information collected by us from our site users is kept safe and secure. All
personal information of our users is kept behind secured networks and only a limited
number of people with “special access” rights to these systems are allowed access to
this information. We make use of a secure server whenever you place orders or
access your personal information and all sensitive information such as credit card
details of the user are transmitted via Secure Socket Layer (SSL) technology which is
then encrypted and stored into our databases.
However, non-personally identifiable visitor information may be provided to other
parties for marketing, advertising, or other uses. Unless we provide you with
advance notice, we do not sell, trade, transfer or otherwise disclose your personal
identification details to any outside parties except as stated below. The term outside
parties does not refer to or include ‘Roobotech’ nor does it include any website
hosting partners and any other parties who assist us in operating and/or conducting
our website and/or business or servicing you as long as there is an agreement
between the parties to preserve the confidentiality of the information.
We also reserve the right to release your information if we believe release is
required and it appropriately complies with the law, enforces our site policies or
protects our or other’s rights, safety, or property. Nonpersonal user identification
details may, however, be provided to other parties for marketing advertising or
other purposes. To modify your e-mail subscriptions please let us know by modifying
your preferences in the "My Account" section. Please note that due to email
production schedules you may receive any emails already in production. To delete all
of your online account information from our database, sign into the "My Account"
section of our site and remove your shipping addresses, billing addresses & payment
information. Please note that we may maintain information about an individual sales
transaction in order to service that transaction and for record-keeping
To modify your e-mail subscriptions
You can opt-out of our promotional emails and newsletters by modifying your
preferences under the “My Account” section. You will no longer receive any new
email communication from us once you are opt-out. However, please note that you
may receive any emails already in production due to our email production
To modify cookies settings.
You can change your browser settings to have your browser warn you each time a
cookie is being sent or you change it to turn off all cookies. If you turn off cookies,
you will be missing out on many site features that improve your site experience and
some features and services may not function properly. However, you can always
place orders over the phone by contacting our customer service helpline.
To delete all of your online account information from the website.
To erase your account details, sign in to your user account in the My Account section
and remove all your saved personal details including your Name, Phone, Billing and
Shipping Address, and any credit card/payment information. Please note, however,
we may hold on to any information of individual sales transactions in order to service
that transaction and for our own records keeping. We may include third party links
on our website for the purposes of further information and value. Please note that
these linked websites have their own separate and independent privacy policies.
Hence, we will not take any responsibility or liability for the content and operation of
these third-party links.
We will not pass on any user information in our possession to buyers or any third
parties and take the utmost care to ensure that any details that our site users
provide us are kept safe and secure. The information you submit to us will be used
only to process orders and you reserve the right to withhold any personal
will be posted on this page. Policy changes will only apply to information collected
after the date of the change. This policy was last modified on July 30, 2019. This
and not to any information collected elsewhere or offline.
Please also visit our Terms and Conditions which establishes the disclaimers and
limitations of liabilities governing the use of this website. Your questions, queries,
comments, and concerns about privacy are welcome. Any feedback pertaining to
privacy or any other issue can be sent through the feedback form on the website.
Any inaccuracies pointed out by buyers will be promptly corrected or deleted.