You may be asked for personal information when you make use of our website services. This includes registration, placing orders, entering contests, responding to surveys or any other site feature. When you order or register, we may collect information like your name, phone number, e-mail address, mailing address, credit card information and other information. However, you are allowed to visit and browse the site as a Guest. We also collect information about gift recipients so that we can fulfill gift purchases however, this information is not used for marketing purposes. We make use of "cookies" to gather information regarding visitors and visits to our websites in order to enhance your site experience. Please refer to the section below for further information about cookies and how we use them. Cookies (if allowed by the user) enable websites to transfer small files to your computer’s hard drive via your web browser that allow websites to recognize your web browser and collect and remember certain information. For instance, cookies help us to remember and process the items saved in your shopping cart. We also use them to help us better understand your preferences based on your previous or current site activity, enabling us to provide you with much better services. Cookies are also used in compiling aggregate data about website traffic and interaction so that we can keep improving your user experience. We may collaborate with third- party service providers to assist us in better understanding the data collected from our site visitors. However, these service providers are not permitted to use the information collected on our behalf except for the sole purpose of helping us conduct and improve our business. If you turn cookies off, you will miss out on many features that make your site experience more efficient and may result in some of our services not functioning properly. However, you will still be able to place orders over the phone by contacting our shop or customer service. The information we collect from you when you register, purchase products, respond to surveys or any marketing communication, enter a contest/promotion, or make use of certain other features on the site is only used in the following ways. To personalize your site experience to suit your needs by enabling us to deliver the kind of content, producers and services in which you are most interested. To better serve you as a customer by allowing us to process your transactions and respond to your customer service requests faster and better. To allow us to implement and administer promotions, surveys, contests or other site features. If you have opted-in to receive our email newsletter, you may receive periodic emails from us regarding any special promotions/events or any changes on our websites. Visitors who register or participate in marketing programs or other site features with ‘members-only’ content will be allowed to choose whether they would like to receive e-mail communications from us. At Roobotech, we make use of a variety of security measures to ensure that all personal information collected by us from our site users is kept safe and secure. All personal information of our users is kept behind secured networks and only a limited number of people with “special access” rights to these systems are allowed access to this information. We make use of a secure server whenever you place orders or access your personal information and all sensitive information such as credit card details of the user are transmitted via Secure Socket Layer (SSL) technology which is then encrypted and stored into our databases. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Unless we provide you with advance notice, we do not sell, trade, transfer or otherwise disclose your personal identification details to any outside parties except as stated below. The term outside parties does not refer to or include ‘Roobotech’ nor does it include any website hosting partners and any other parties who assist us in operating and/or conducting our website and/or business or servicing you as long as there is an agreement between the parties to preserve the confidentiality of the information. We also reserve the right to release your information if we believe release is required and it appropriately complies with the law, enforces our site policies or protects our or other’s rights, safety, or property. Nonpersonal user identification details may, however, be provided to other parties for marketing advertising or other purposes. To modify your e-mail subscriptions please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record-keeping
You can opt-out of our promotional emails and newsletters by modifying your preferences under the “My Account” section. You will no longer receive any new email communication from us once you are opt-out. However, please note that you may receive any emails already in production due to our email production scheduling.
You can change your browser settings to have your browser warn you each time a cookie is being sent or you change it to turn off all cookies. If you turn off cookies, you will be missing out on many site features that improve your site experience and some features and services may not function properly. However, you can always place orders over the phone by contacting our customer service helpline.
To erase your account details, sign in to your user account in the My Account section and remove all your saved personal details including your Name, Phone, Billing and Shipping Address, and any credit card/payment information. Please note, however, we may hold on to any information of individual sales transactions in order to service that transaction and for our own records keeping. We may include third party links on our website for the purposes of further information and value. Please note that these linked websites have their own separate and independent privacy policies. Hence, we will not take any responsibility or liability for the content and operation of these third-party links.
Please also visit our Terms and Conditions which establishes the disclaimers and limitations of liabilities governing the use of this website. Your questions, queries, comments, and concerns about privacy are welcome. Any feedback pertaining to privacy or any other issue can be sent through the feedback form on the website. Any inaccuracies pointed out by buyers will be promptly corrected or deleted.